Terms & Conditions

1. About eKasiBooks

eKasiBooks is desktop-first business software with optional cloud-connected services. The website provides product information, the customer portal handles account and subscription management, and eligible plans may include cloud sync and browser access through eKasiBooks Web.

2. Eligibility

You must be able to enter into a legally binding agreement to use eKasiBooks. If you are using eKasiBooks on behalf of a business, you confirm you have authority to bind that business to these terms.

3. Licence and acceptable use

• Licence: We grant you a non-exclusive, non-transferable licence to use eKasiBooks in accordance with these terms.
• Restrictions: You may not reverse engineer, resell, or distribute the app except where permitted by law or with written permission.
• Abuse: You may not misuse the service (e.g., attempt unauthorized access, interfere with systems, or use it for unlawful activities).

4. Trial and subscriptions

• Trial: Trial access may be limited by document count in the desktop app.
• Paid plans: Starter, Growth and Pro provide different limits and features. Growth and Pro may include eKasiBooks Web, cloud sync, additional companies, multiple active sessions and other connected services.
• Billing: Subscription billing is processed by a third-party payment provider. Your plan and access status update based on payment and subscription events.
• Cancellation: You can cancel at any time from your billing dashboard. Service access may continue until the end of the billing period depending on your provider’s rules.

5. Your data & backups

The Desktop app stores operational records locally. If you use cloud sync or eKasiBooks Web on an eligible plan, supported business records are also stored in our cloud services so they can be synchronised and accessed through supported experiences. You remain responsible for maintaining appropriate backups of local data where backup/export tools are available.

6. Support

Support is provided via our support channels and may vary by plan. For fastest service, include your app version and screenshots where possible.

7. Updates and changes

We may release updates or improvements to eKasiBooks. Some updates may be required for security or compatibility. We may modify these terms from time to time; continued use means you accept the updated terms.

8. Disclaimer

eKasiBooks is provided “as is” and “as available”. While we work hard to keep things stable, we do not guarantee uninterrupted or error-free operation. You are responsible for reviewing and verifying your outputs (including tax/VAT figures) before submission or use.

9. Limitation of liability

To the maximum extent permitted by law, eKasiBooks and its operators will not be liable for indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill arising from your use of the product.

10. Termination

We may suspend or terminate access if these terms are breached or if required to protect the service and users. You may stop using eKasiBooks at any time.

11. Governing law

These terms are governed by the laws of South Africa (unless otherwise required by applicable law).

12. Contact

Questions about these terms? Email sales@ekasibooks.co.za or visit our Support page.